FAQs

Your Google Trusted Agency provides high-quality 360-degree interactive photographic representations of businesses using Google Street View technology. Local Exposure is your UK based Google Trusted Agency.

By participating in Google Street View Trusted, you:

  • Enhance your content on Google with beautiful 360-degree panoramic images.
  • Engage with customers who can now walk-through and experience your business with the familiar Google Street View navigation.
  • Influence customer decision making during the search and discovery process by inviting customers into your business online.

A Google Trusted Agency has been certified by Google to provide quality virtual tours using Google’s standardised methods. Local Exposure has been working with accreditation from Google since the conception of the Google Business Photos program in the UK. We are the longest running EMEA Google Trusted Agency. Local Exposure use our own photographers so quality and consistency are key areas of focus. Businesses engage directly with Google Trusted Agencies and not Google.

Your appointment is on an agreed date in the morning or afternoon. Times are usually not specific, but, if you do need a rough time of arrival, please speak to the office team on the day of your photo-shoot when we can help best. Weather and traffic are often factors in photography site visits.

Your Google Trusted Agency Street View photographer will ask for yourself or your appointed contact upon arrival. So we can let you know that your Google Trusted Agency has arrived. And also so we can go through your requirements, checking that you have everything in place for the photo shoot.

The Google Trusted Agency Street View Virtual Tour should show off your unique features, so think about what makes your business special? What are the reasons customers come to your premises

Unless yours is an extremely large business, the Google Trusted Agency Street View Photographer will typically be on site from 30 minutes to 2 hours, depending on the size and complexity of your photo shoot.

If your Google Trusted Agency photo-shoot has more than 2-3 viewpoints then the Google Street View Virtual Tour starts outside of your business. From the outside, our photographer comes through the normal customer entrance, capturing viewpoints at 4-15 foot intervals to provide the virtual walk-through of your premises.

Please be aware these shoots show everything in the customer areas of your business, from floor to ceiling. Everything you can see will be picked up by the camera.

The Google Trusted Agency Street View Photographer will have paperwork which you will need to complete prior to us being able to set the Google Street View Virtual Tour live.

The imagery can be live on Google around 2-6 weeks (again depending on size and complexity) after the photographer has visited your business. We can also provide an express turnaround, for a small fee, so please ask if you would like your imagery much quicker. The images taken appear on:

Google My Business

Google Search

Google Maps

Google Street View

Google +

Google Street View app

Google Maps app

Yes, you can embed the Business Photos Imagery on your own website and Facebook page. Ask us how.

Once the Google Street View Virtual Tour is complete, we may take some additional photos.

To build up your Google My Business Photo profile, we would normally take photos of:

a.    Outside showing the full frontage of the business.
b.    Inside from the front of the business (just inside the door).
c.    Inside from the rear of the business (facing toward the door).
d.    Something with the business details on (ie a business card/ flyer etc.).
e.    Company logo/ signage (close up shot).

Point Of Interest (POI) images are typically quick paced and web specific.

Generally, your work is with our offices the day after the photo-shoot has taken place..

The images are checked through by our in-house moderation team. The images are then uploaded onto the Google platform..

The Google Street View tour is made up of multiple still images (not a video) which are ‘stitched’ together to create a seamless virtual tour. The normal turnaround we would expect is within 2-6 weeks. However the Google platform is subject to upgrades/ changes, and the complexity of the stitching process may also affect timescales. If in doubt, please call in and one of our team would be more than happy to give you advice on when your Google Street View tour is expected to be live.

Once the Google Street View virtual tour has been published, we will be in touch usually by email with the link to your tour. Please bear in mind that due to the intense popularity of the service, we deal with a high volume of businesses.

We can help. Please see our section on Google My Business Page Management.

Alternatively, if you are happy to manage this yourself, you can use the links below to get a member of the team in Google My Business support to contact you:

Click Here please contact this number should you have a query about how your Google My Business listing features.

Your Google Street View virtual tour will help your listing stand out on Google visually. It will not alter the position of your business in Google searches. This is achieved with a robust SEO strategy.

The terms of how your ‘knowledge graph’ appears on the Google search page are outside of our control, however, we may be able to give you some pointers to improve this when we visit, or if you contact either ourselves or Google directly.

Poor, malicious and/or negative reviews from competitors etc are not something we have influence over, but they can be dealt with by the team at Google see

Google Support